Agenda

• 4:00PM-7:00PMRegistration

• 5:00PM-7:00PMOpening Reception And Showcase Floor Opening

• 7:00AM-8:30AMConference Breakfast And Registration - Showcase Floor Open
• sponsored by Hewlett-Packard

• 8:30AM-9:00AMWelcome And Opening Remarks - Getting Started On Urgent Tasks: Continuity & Agility
• Moderator:  Bob Bragdon
• Publisher
• CSO magazine

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• Moderator:  Gary Beach
• Publisher
• CIO magazine

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• Unfortunately, not every business is worried about continuity issues and maintaining a world-class continuity program. But failure to deal with risk, stay agile and prepare to plan for business continuity can have disastrous consequences on operations, revenue, even intangibles like the company's brand. Understanding what your risks are, where your exposure lies, and getting the business continuity process integrated throughout the organization are critical for your business.
  
  Attendees will learn:
  

  • How risk fits into business continuity planning
  • Why it's important to build resiliency into your organization and what are the risks if you fail to do so
  • What are some of the key things that need to be considered when creating your plan
  • How does your organization model risk? How should it model risk?
  • How to integrate business continuity planning into your organization

• 9:00AM-10:00AMOpening Keynote - Americans At Risk: Why We Are Not Prepared For Megadisasters And What We Can Do Now
• Speaker:  Irwin Redlener, MD
• Associate Dean, Professor, Author
• Columbia University Mailman School of Public Health

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• Americans like to worry…a lot. We invest millions of dollars in protecting ourselves and our businesses from the threats we perceive to pose the greatest risks to us. But at the same time we ignore the risks that are most likely to cause us harm. Because we fear a plane crash we drive instead of fly even though the risk of death is much greater when we drive. But how does this thought process affect the way we build resiliency into our businesses and prepare for calamities as a nation? Dr. Irwin Redlener of Columbia University will explore this topic in our opening keynote.

• 10:00AM-10:45AMPlanning Starts With People
• Moderator:  Bob Bragdon
• Publisher
• CSO magazine

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• Panelist:  Gene Doody
• CIO & Director, Information Technology
• City of Richmond

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• Panelist:  Mike Paszynsky
• Vice President, Security & Claims
• Public Service Enterprise Group

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• Panelist:  William Besse CHS-V
• Director, Corporate Security
• Belo Corporation

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• Panelist:  Martin Gomberg
• Senior Vice President & CIO
• A&E Television Network and The History Channel

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• The lynchpins of any successful continuity plan are the people who must execute it. Having a plan without the participation of the right individuals is a recipe for disaster, but it doesn't stop there.  Business resiliency requires training, drilling and superb execution from the preparation stage to testing to execution to follow-up. We'll explore the role of people in the business resiliency matrix.

  Attendees will learn:
  

  • The importance of people in the continuity and recovery process.
  • Which people should be involved in Planning, Execution, Recovery?
  • The role of communications in resiliency training and recovery.

• 10:45AM-11:35AMMid-Morning Refreshment And Networking Break - Showcase Floor Open

• 11:40AM-12:10PMTechnology Breakout Sessions
• Resiliency and Preparedness for a Pandemic
  Speaker: Craig Wilson
  Principal, Business Communications Consulting
  Avaya
  
  In an era when September 11th, Katrina, the North East Seaboard Blackout and the South East Asian Tsunami have redefined what is required to be resilient, enterprises need newer methods for creating a working definition of resiliency.  A pandemic would create a similar need for preparedness, but the dynamics are different.
  
  Pandemic planning requires the organization to consider the implications of an impact to customers and employees first and physical assets second.  Despite the best efforts of organizations to create business continuity and disaster recovery plans, few will have considered the impact of a widespread disease that would affect human resources more so than technical survivability.
  
  This session will look at:
  

  • The unique requirements imposed on an enterprise in the development of a pandemic response plan
  • The framework for anticipating needs

  
  Transform Business Disruption into Business-as-Usual
  Speaker: Jan Sysmans
  Director, Business Continuity Solutions
  WebEx Communications
  
  If your employees were forced to work from home tomorrow, how well would your business operations continue to run? From minor power outages to major natural disasters, companies and government agencies are seeking effective strategies to prepare, respond and continue operations in the face of disruptions… without losing momentum.
   
  WebEx Solutions for business continuity/COOP provide the on-demand collaboration services for telework initiatives, and allow remote users to become active participants in emergency operations centers.
   
  In this session, you will learn how to:
  

  • Get your business back online in minutes after a disaster strikes
  • Give your employees the ability to do their jobs efficiently no matter where they are
  • Fortify your organization's business continuity plan with a comprehensive on-demand web solution

• 12:15PM-1:00PMOops! Commonly Overlooked Issues In The Planning Process
• Speaker:  Gregory Ferris
• Managing Director of Global Business Continuity Planning
• Morgan Stanley

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• The technical aspects of building a resilient enterprise can be overwhelming, but there are best practices out there that can be applied across most organizations. Understanding where the opportunities and challenges lie before getting too far into the process can make for a much easier go of things. Many organizations forget some of the basics like communications, table-topping and information-sharing. There are also simple rules that need to be thought through before a plan is put into place that will help you to identify the real needs of your organization and how to address those needs. This session will explore these rules, key technology issues and the role of systems resiliency.
  
  Attendees will learn:
  

  • What are the most important things to consider when building resiliency into your enterprise system architecture?
  • What options are there for gaining efficiencies and ensuring continuity?
  • What are the most commonly overlooked planning issues?
  • Creating external and internal communications and awareness
  • Getting information immediately to the people who need it
  • Preparing for catastrophic failure: hot back up, interoperability and redundancy

• 1:00PM-2:00PMLunch
• sponsored by Accenture

• 2:00PM-2:30PMDessert On The Showcase Floor

• 2:30PM-3:00PMIndustry Keynote: Information Availability
• Speaker:  Mark Hughes
• Executive Vice President of Operations
• SunGard Availability Services

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• Today, it's not just about the information. It's about the components—data, systems, people, and locations—that make up how the information is created, used and protected. When addressing information and the protection of it, executive teams need to understand and make it their mission to address how disaster recovery and business continuity plans to evolve to the level that is beyond IT and takes all components into consideration.

• 3:05PM-3:35PMTechnology Breakout Sessions
• Business Continuity Trends & Directions:  What We can Learn  from Current Strategy and Adoption Patterns
  Speaker: David Purdy
  Director of Business Continuity
  EMC Corporation
  
  Examine the infrastructure, technology and general strategy considerations that are driving availability infrastructure investments, using market trend data to support adoption trends. This session will discuss:
  

  • Whether or not high availability, business continuity and disaster recovery deployments are converging from a technology infrastructure perspective
  • Why the vision of long distance "active-active" solutions for enterprises remains elusive for most companies

  
  Trust & Security – What They Mean and How to Achieve Them
  Speaker: Bryant Tow
  Executive Architect, Worldwide Enterprise Security
  Unisys Corporation
  
  According to the independently conducted Trusted Enterprise Index research, sponsored by Unisys, consumers no longer trust businesses and governments to safeguard personal data or secure key operations. This unfortunate news may not be surprising, given many high-profile data breaches and corporate scandals, but there is a silver lining.   Trust can be a competitive advantage. Security investments must meet baseline requirements for compliance and business continuity. As the Trusted Enterprise Index findings make clear, investments in security can drive breakthrough performance gains. Advanced tools and technologies for identity and access management, supply chain visibility and information and event management can improve process efficiency and user experience, even as they strengthen security.  
  
  This session will explore:
  

  • Key data points from the Trusted Enterprise Index research
  • How Unisys is working with clients to solve trust and security issues

• 3:40PM-4:30PMAfternoon Refreshment And Networking Break - Showcase Floor Open

• 4:30PM-5:30PMGetting Back Up When Things Go Down
• Moderator:  Michael Friedenberg
• President & CEO
• CXO Media Inc.

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• Panelist:  Kirk Killian
• Senior Vice President
• Partners National Mission Critical Facilities

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• Panelist:  John Gibb
• Director
• New York State Emergency Management Office

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• Panelist:  Jason Jackson
• Director, Emergency Management
• Wal-Mart Stores, Inc.

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• Panelist:  Bill Robertson
• Senior Director, IT Risk Management and Information Security
• The American Red Cross

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• It's fine to have a great plan in place to address the occasional system downtime or drive failures, but how do you respond to more wide-scale interruptions, like those caused by major malware infections, natural or man-made disasters, or the threat of pandemic? Organizations can learn a lot from each other and from government on how to plan for and recover from these incidents.  At the simplest level it might be fine if you back-up your systems to tape every night and throw the tapes in a closet. But what happens if the building burns down?  A resilient enterprise requires careful thought and planning.

  Attendees will learn:
  

  • What lessons can we learn from government?
  • How do we define the true resiliency needs of our organizations?
  • How do we overcome the technical constraints imposed by geography?
  • How do we continue operations in the event of a large infrastructure failure?

• 5:30PM-7:00PMCocktail Reception And Showcase Floor Open

• 7:15AM-8:15AMConference Breakfast And Registration - Showcase Floor Open

• 8:15AM-8:30AMWelcome Back And Opening Remarks
• Moderator:  Bob Bragdon
• Publisher
• CSO magazine

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• Moderator:  Gary Beach
• Publisher
• CIO magazine

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• 8:30AM-9:15AMOpening Keynote: Business Continuity From The IT Perspective
• Speaker:  Gregor Bailar
• CIO
• Capital One Financial

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• Business leaders are faced with the challenge of keeping their enterprise running and growing-no matter what. Gregor Bailar of Capital One discusses business continuity planning considerations and provides information on how effective crisis management takes the needs of the company, its employees and customers into consideration. He will also share how this Fortune 200 company has enabled successful business continuity planning and disaster recovery efforts by fostering a strong alignment between IT and the business. Both of these efforts were recently put to the test in response to Hurricane Katrina.

• 9:15AM-9:45AMIndustry Keynote: Resiliency Of Adaptive Networks In The Information Driven Era
• Speaker:  John McHugh
• Vice President & Worldwide General Manager
• ProCurve Networking by HP

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• Too often, resiliency - of enterprises or networks - is defined narrowly as the ability to mitigate the downside of crisis or disaster. John McHugh, vice president and worldwide general manager of ProCurve Networking by HP, will offer an exciting alternative to this view;  how resiliency can be extended beyond reliability and availability through the implementation of adaptive networks. Adaptive networks fortify security, increase productivity and reduce complexity across the enterprise by being adaptive to users, applications and organization needs. In this way, adaptive networks transcend resiliency as a downside mitigator, enabling the resilient enterprise network infrastructure to become an upside factor and core strategic asset.
  
  

• 9:45AM-10:15AMMid-Morning Refreshment And Networking Break

• 10:25AM-10:55AMTechnology Briefing Sessions

• Collaborative Resiliency: A Unified Approach to Risk Management
  
  Speaker: Brent Woodworth
  Worldwide Segment Manager: IBM Crisis Response Team
  IBM
  
  In a recent survey of financial investment firm managers, 66% said risk management should be a strategic business function and embedded deeply into the fabric of the organization. Unfortunately, less than 45% of companies surveyed have ever conducted a company-wide risk assessment or have a sound continuity of operations plan in place. Climate change, oil price shock, pandemic and acts of terrorism are true risks that cannot be ignored. With years of first-hand crisis management experience (responding to over 70 critical events in 40 countries), Brent Woodworth will provide you with refreshing and winning techniques that can be implemented in both business and government operations. This session will examine:
  ·  The challenges faced in gaining cross function support, motivating action and the benefits of sound investment
  ·  The use of risk management as a tool to effectively generate positive results
  
  

• 11:00AM-11:45AMReading The Fine Print: Risk Management, Insurance And Legal Issues
• Moderator:  Bob Bragdon
• Publisher
• CSO magazine

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• Panelist:  Peter Rothman
• Vice President, Information Technology
• MDC Partners

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• Panelist:  Andre Gold
• Head of Technology Risk Management
• ING

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• You have your people, systems and infrastructure resiliency plans in place. But have you thought about the more strategic aspects of a resilient enterprise? How do you define risk in your enterprise? What role should insurance play? How do you protect your organization from legal liability? How much risk should you be willing to accept? What are the legal requirements that apply to your business? Questions like these are the hidden issues that can sink your business in the wake of an incident, regardless of how good your continuity, recovery and resiliency plans are.
  
  Attendees will learn:
  • About risk aversion, risk management and risk acceptance
  • What are the legal pitfalls to watch out for and how do you prepare for them?
  • What role should insurance play?
  • Why should you be concerned about the financial markets and perceptions?
  • What is the risk model that you should be applying to this analysis?
  

• 11:45AM-1:30PMLunch And Showcase Floor Opens

• 1:30PM-2:00PMIndustry Keynote: False Sense Of Security
• Speaker:  Belinda Wilson, CBCP
• Executive Director, Business Continuity Services
• Hewlett-Packard

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• This session will address the disconnect we typically find between senior management, key lines of business and IT with regard to expectations for recovery windows, levels of availability, data protection and enterprise continuity.  You will also learn about the convergence of risk management, lessons learned from recent events, best practices for getting started, measuring your program's success and where the industry is headed.

• 2:00PM-2:45PMPartnership Planning: Protecting The Supply Chain
• Moderator:  Gary Beach
• Publisher
• CIO magazine

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• Panelist:  Vinod Nathani
• Manager, Information Technology Sourcing and Supply Management
• FedEx Corporation

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• Panelist:  Charles Church
• CIO
• Department of Homeland Security

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• Panelist:  Eric White
• Director, International Asset Protection
• Wal-Mart Stores, Inc.

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• The one aspect that most business resiliency plans fail to consider is that of partners. While your resiliency plan may keep you up and running will your supply chain collapse and put all your work to waste? Your partners need to be prepared with their own resiliency plans and you need to understand what you can expect from those partners you rely upon for components of your own resiliency.

  Attendees will learn:
  •How to protect critical processes throughout your company's entire value chain
  • What should you expect from your suppliers, distributors, outsourcers, etc?
  • What demands/requirements should you put upon your partners?
  • How to extend your value chain by working with your suppliers' suppliers
  • How do you ensure compliance with your requirements?
  

• 2:45PM-3:00PMShort Break

• 3:00PM-3:45PMClosing Keynote: What's Next? Protecting America's Largest City
• Speaker:  James Onalfo
• Deputy Commissioner & CIO
• New York City Police Department

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• So what does a cutting-edge resiliency plan look like? Government has always been at the forefront of this discussion and few organizations are as experienced as the New York City Police Department. Jim Onalfo, CIO for the NYPD, will take us through an examination of the processes and issues addressed in his department.
  
  Attendees will learn:
  • New ways of thinking about and doing business in an insecure world
  • Moving to the next level of business continuity planning
  • How the NYPD overcame obstacles and challenges, finding work-arounds and successes in its BCP
  • Seeing into the future: What is the NYPD anticipating for tomorrow and how will that help your efforts?

• 3:45PM-4:00PMEvent Wrap-Up: Going Home Better Prepared
• Moderator:  Bob Bragdon
• Publisher
• CSO magazine

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• Moderator:  Gary Beach
• Publisher
• CIO magazine

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• Don't leave here without your checklist for steps to take upon your return back to the office. In this closing session, we'll review what we've learned from our speaker faculty, provide an end-to-end perspective on business continuity planning and offer our recommendations for assessing and managing risk at your company.