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Agenda

  • 7:00AM-8:00AMRegistration And Networking Breakfast
  • 8:00AM-8:15AMWelcome And Agenda Overview
  • Speaker:  Michael Whitmer
  • CIO & EVP Operations
  • Hudson Highland Group
  • Moderator:  Maryfran Johnson
  • Editor in Chief
  • CIO magazine & Events
  • 8:15AM-9:00AMOpening Keynote: What's So Funny About IT People? (More Than You Think!)
  • Speaker:  Dave Patzwald
  • Vice President, Information Technology, North American Operating Division
  • Schneider Electric
  • Dispirited staffers, downsized IT departments and burned out bosses have become the unhappy reality for too many companies. When CIO Dave Patzwald joined Schneider Electric North America three years ago, his IT staff had one request: "Make this place fun again."  Knowing that happy people at work can make a huge difference, Dave took on the challenge. He put his MBA in marketing to work for him, partnered with an old friend who was a professional comic, and injected humor to drive change.  The antics included a movie featuring Dave himself dressed as a monk to an entertaining series of videos about dealing with PC issues and email overload.  In this morale-boosting presentation, Dave will explain how to unleash the creativity of your IT staffers, lift people's spirits with good humor and ultimately transform the geeky, unapproachable brand of an IT organization.
    sponsored by Dimension Data

    Making IT Fun Again

    By Kristin Burnham, CIO, IDG
    Published: May 28, 2009
    Whether it was his dressing in pumps and a skirt for the company's Halloween party or distributing bobble heads of himself, Dave Patzwald's IT department knew the change they were yearning for had come. "I inherited an IT department that was dispirited by rounds of outsourcing and canceled ERP projects. They weren't feeling respected or recognized," he says. "When I was hired three years ago, they pleaded with me: 'Dave, please just make this place fun again.'" And that's what he set out to do. 

    More on CIO.com     Humor Does a World of Good in the Workplace
  • 9:00AM-9:45AMWikis, Blogs And Real-Time Metrics At Scottrade
  • Speaker:  Ian Patterson
  • CIO
  • Scottrade, Inc.
  • Speaker:  Tracie Gildehaus
  • Director, Business Portal Applications
  • Scottrade, Inc.
  • As one of the largest online brokerages in the U.S., Scottrade offers real-time, low-cost trading in stocks, bonds, mutual funds and more to consumers. But with 2,500 employees in more than 400 branch offices, the business of communicating the latest compliance updates, competitive intelligence or other useful info was becoming unmanageable. The answer for CIO Ian Patterson was to launch "The Insider," an employee portal packed with wikis and blogs, expertly authored by company insiders. "We truly have metrics around what we've done, and we track the traffic on the portal," Ian notes. "We're really getting value here." In this joint presentation, Ian pairs up with his director of portal applications to explain how this highly affordable approach to internal communication is delivering solid metrics and measurable business value to Scottrade.
    sponsored by Pitney Bowes
  • 9:45AM-10:15AMCharting The Paper Path To Savings (When Every Penny Counts And Immediate ROI Is Required)
  • Speaker:  George Palumbo
  • Director
  • Lexmark International
  • Reducing costs is a necessity in today's challenging business climate, so re-examining your output environment can be one of the fastest, easiest ways to substantially trim expenses. In this informative session, you'll gain the knowledge you need to quickly assess where savings can be found in your output environment and how to build a strategy to put your company on the fast track to printing less and saving more.
  • 10:15AM-10:45AMRefeshment Break
  • 10:45AM-11:30AMTake Charge Of Your Career: Pragmatic Advice For Challenging Times
  • Speaker:  Martha Heller
  • Managing Director, IT Leadership Practice
  • ZRG Partners
  • Although average CIO tenure rose by one full year between 2007 and 2008, turnover has spiked with the collapse of the markets. Veterans are losing their jobs; companies are letting CIO positions go unfilled. CIO magazine columnist and executive recruiter Martha Heller will cover several pertinent career strategies, from what it takes for CIOs to expand their value in the enterprise to venturing into new business roles, switching industries or conducting a more effective job search.
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  • 11:30AM-12:00PMVisualize To Succeed: A Case Study From Northwestern Mutual Life
  • Speaker:  Emmet Keeffe III
  • CEO & Co-Founder
  • iRise
  • Speaker:  Karl Gouverneur
  • Vice President & Chief Technology Architect
  • Northwestern Mutual
  • The best run companies in the world recognize that when they're in a difficult economy is when they should take bold steps to change the status quo and leap ahead of the competition. It's no longer just about tactical issues like data center consolidation. It's about cutting cost through new approaches to application development. Consistently delivering innovative and easy-to-use business-critical applications is the key to capitalizing on this market opportunity. In this session, you'll hear from Karl Gouverneur, VP of Enterprise Service and Chief Architect at Northwestern Mutual Life Insurance. Karl will explain how visualization solutions from iRise helped deliver business critical applications more quickly and less expensively, and why visualization is now an essential aspect of Northwestern's strategy to consolidate application portfolios, accelerate delivery and leverage global sourcing without the usual risks.
  • 12:00PM-1:00PMLunch With Discussion Topics
  • IT Cost Transparency: An Emerging Field Driving Improved IT Performance
    Facilitator:  Jeff W. Day, Director of Marketing, Apptio

    A number of IT organizations are using IT cost transparency (ICT) methods to drive more effective cost optimization processes, create cost allocation and chargeback policies, provide cost and usage transparency to line of business budget holders, improve forecast and budget processes and manage overall IT operational and financial performance.  Discussion will engage IT leaders in their success on these initiatives, have them share best practices and pitfalls, discuss technology trends in ICT and share the value that success in these initiatives has brought to their businesses.

    What are Your IT Cost Management Challenges?
    Facilitator:  Terry Savage, Director, Digital Fuel

    Cost savings is the number one issue CIOs are facing in the current economy. But how do you avoid jeopardizing service costs blindly? IT Cost Management give you 100 percent visibility into your IT spending down to the most granular unit level, get predictable cost structures, and use that knowledge to reduce IT costs and run IT more efficiently. This discussion will encourage participants to share where they are currently with IT Cost Management, what initiatives they have in place, and what are some of their starting points. We will also encourage testimonials around what low hanging fruit were you able to address, where did you get your best success, and where did you have a failure that you want others to avoid.

    How Do You Manage?
    Facilitator:  Dan Mosley, Vice President, Sales, Dimension Data

    Now, more than ever, it's critical to take proactive steps to protect your organization – and its profitability – from the scourge of network downtime. The current economic slump has capped your operating and capital expenditure, but not your performance targets. Your mandate: cut your budgets, keep clients happy, grow new business...How do you manage?

    Global Sourcing: How to Make it Happen with Low Risk and High Return
    Facilitator:  Emmet B. Keeffe III, CEO and Co-Founder, iRise

    Global sourcing can be an effective strategy for cutting costs, especially during a down economy. However, sending development work outside the
    country invariably carries certain risks. During this lively lunchtime discussion, you'll learn how you can use visualization technologies to make global sourcing work more seamlessly, without the usual confusion and management difficulties.

    Reducing Your Organization's Output Costs
    Facilitator:  Mark Mellinger, Regional Director, North Central, Lexmark

    This morning, you heard about some strategies for reducing the operational costs of your output environment. During this lively lunchtime discussion, you'll learn more direct tips and tactics for reducing your company's output costs -- in ways both obvious and not-so-obvious. There will also be ample opportunity for questions and answers as well.

    The Cost of a Data Breach: The Ponemon Institute's 2008 Study
    Facilitator:   Tim Matthews,  Vice President, Marketing, PGP Corporation

    Data breaches can cost a company dearly, from mandated notification to broken customer trust.  Consumers are increasingly aware of and concerned about breaches and their consequences, and data breaches lead to damaged reputations and lost business. PGP Corporation recently sponsored The Ponemon Institute's fourth annual study, which found that the cost of a data breach continues to rise. Join this discussion to learn about the results of the study and how it points to an urgent need for enterprise data protection and the use of encryption to prevent data loss resulting from a lost laptop or other incident.

    Get the Most Out of Your Data
    Facilitator:  Joe Pindell, Solution Evangelist, Pitney Bowes

    Data is king these days, and the most successful organizations are the ones that get the most out of their corporate data. Join this lunchtime conversation to discuss strategies for driving data management strategies to maximize value and streamline processes. During this lively conversation, you'll discuss the importance of geographic information to your Business Intelligence efforts, the use of predictive analytics for critical business and marketing decisions, the extent to which BI helps you align your business strategy with tactical, day-to-day operations, and fundamental questions like who owns the data in your organization, who is responsible for maintaining data quality, and how is that working in your organization.

    Software-as-a-Service in the Enterprise
    Facilitators: Pete Rutman, Regional Manager & George Ernst, Regional Manager, Workday
     
    Software-as-a-Service (SaaS) has gained wide acceptance as a cost-effective way to access departmental applications like sales force automation and recruiting. Many small- to mid-sized organizations have readily embraced SaaS as a mainstay technology, as well as larger enterprises that are now evaluating SaaS as an alternative delivery method for enterprise-wide applications like human resources and financial management. What does it take to replace on-premise applications with SaaS versions? How are larger enterprises making those choices? Join Pete Rutman and George Ernst for this discussion on the benefits and the drawbacks of SaaS applications.

  • 1:15PM-2:15PMCIO Discussion Panel: IT/Business Strategies For Survival And Revival
  • Moderator:  Maryfran Johnson
  • Editor in Chief
  • CIO magazine & Events
  • Panelist:  Allison Radecki
  • Senior Vice President & CIO
  • GS1 US
  • Panelist:  Lynden Tennison
  • Senior Vice President & CIO
  • Union Pacific Corporation
  • Panelist:  Catherine Kozik
  • Corporate, Vice President, Supply Chain IT
  • Motorola Networks CSI
  • Panelist:  Rajinder (Raj) Gupta
  • PH.D, Executive Director, CEO Perspective, Adjunct Professor
  • Kellogg School of Management, Northwestern University
  • In this cross-industry discussion and audience idea exchange, CIOs from several Chicago-area companies will talk about their specific strategies and cost-management approaches in managing the unprecedented challenges of this prolonged recession. When should CIOs start recommending investment versus containment to their business peers? Which technologies are most useful for cost-cutting efforts vs. those emerging as the best potential contributors to a brighter future? With today's overemphasis on cost cutting, IT leaders must strive for balance as they evaluate what their businesses will need once the economy turns the corner. This lively conversation will explore those topics and more, with an emphasis on creative strategies to prepare for economic recovery and growth.

  • 2:15PM-2:45PMCase Study: T.D. Williamson Chooses SaaS For Fastest Time-To-Value
  • Speaker:  Rick Bennett
  • Director, Information Technology
  • TD Williamson
  • With more than 1,600 employees in 57 offices across 37 countries, T.D. Williamson, the world's most recognized name in pipeline equipment and services, needed to move quickly on a global human resource solution to manage its rapidly growing headcount.  The company doubled in size in the past five years, making its highly distributed workforce increasingly hard to manage.  After close evaluation of on-demand and on-premise solutions,  T.D. Williamson chose the software-as-a-service approach for its ability to be implemented in a fraction of the time it would take to deploy complex, traditional ERP systems.  During this customer case study session, Rick Bennett, T.D. Williamson's director of IT, will discuss why the company chose Workday's HR SaaS offering for this rapidly growing business.
  • 2:45PM-4:00PMLeadership & Strategy Planning 2.0: A CIO Executive Council Workshop
  • Moderator:  Pam Stenson
  • General Manager
  • CIO Executive Council
  • Tapping the collective brainpower of our CIO Perspectives attendees in this multi-topic workshop, we'll delve deeper into the best leadership strategies for today's business realities. Hosted by the CIO Executive Council, this peer-to-peer advisory session will offer fresh perspective on our toughest challenges in a small-group environment for in-depth discussions. Participants can select from the following topics or choose their own, and our table moderators will report back on the best ideas and practices. Workshop highlights will be written up and distributed to participants on the post-conference website. Topics will include:

    *  Articulating the Value of IT - Discussion facilitated by:  David Patzwald, CIO, Schneider Electric North America, Schneider Electric, SA

    *  Influencing Business Stakeholders - Discussion facilitated by: Julie Falconer, Director of Technology Operations and Strategic Planning, Joliet Junior College District 525

    *  Leveraging Social Networking in the Enterprise - Discussion facilitated by: Ian Patterson, CIO, Scottrade, Inc. & Tracie Gildehaus, Director of Enterprise Architecture, Scottrade, Inc.

    *  The CIO Role: Evolving with the New Business Realities - Discussion facilitated by: Partha Biswas, VP & CIO, Joerns Healthcare, Inc

    *  The Mobile Workforce: Technologies, Policies and Precautions - Discussion facilitated by: Allison Radecki, CIO, GS1 US

    *  Managing the Multigenerational Workforce: Bringing them All Together - Discussion facilitated by: Howard Niden, CIO, Mayer Brown

    *  Mid-market CIOs: Improving Relationships with IT Vendors - Discussion facilitated by:  Louis Peterhans, CIO, Wells Manufacturing Company Inc.

    *  Leadership Development: What's working and What's Not for the Next Generation of CIOs - Discussion facilitated by: Michael Whitmer, CIO, Hudson Highland Group

    *  Team Collaborative Technologies Strategy & Implementation (i.e., Sharepoint) - Discussion facilitated by:  Joanne Tyree, VP &CIO, Panduit Corporation
  • 4:00PM-5:30PMExecutive Discussion Groups
  • CIO Executive Roundtable: Putting Data To Work: Mapping Operations To Strategy
  • Moderator:  Jim Malone
  • Senior Editorial Director
  • CXO Media Custom Solutions Group
  • Hosted by Pitney Bowes

    The lifeblood of any enterprise today is data.  But making that data useful, actionable, and reliable is a ubiquitous challenge. How can data become more focused, industry knowledge more powerful and strategic analysis more accurate?

    In this vibrant exchange of viewpoints, we'll examine what's often referred to as "business intelligence," and the tactics that underlie a successful data management strategy. How can CIOs unify a diverse organization to help focus everyone's efforts, and their data, in the right direction?  Software, systems and strategies are the main thrust in the quest for accurate customer data and analysis.

    This executive roundtable is open only to registered attendees and seating is limited.      This executive roundtable is currently in a wait list situation, please check in at the registration desk on-site for additional information.
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  • Best Practices Focused Discussion Group By Dimension Data: Protecting Your Infrastructure Investments And Optimizing Cost Savings
  • Moderator:  Bob Melk
  • Group Publisher
  • CIO magazine
  • Outsourcing IT services to a domestic systems integrator can be an effective means of saving costs and maximizing the value of every IT dollar spent. But how are companies really thinking about outsourcing as they adopt a services-based model? This sponsored focused discussion group will explore the current realities and attitudes toward such issues as consolidating network/infrastructure support contracts, fine-tuning SLAs, reducing operational costs and ensuring consistent service delivery. Join moderator Bob Melk, group publisher of CIO magazine, for this focused and practical group discussion on the best practices and potential benefits of outsourcing.

    This focused discussion group is open only to registered attendees and seating is limited.

    This discussion group is currently in a wait list situation, please check in at the registration desk on-site for additional information.