Agenda

• 1:00PM-6:00PMEarly Registration
• Located in the Colorado Hall Lobby

• 7:00AM-1:30PMCIO 100 Golf Tournament
• Please join us at The Broadmoor's  Mountain Course for the CIO 100 Golf Tournament.  This tournament brings participants of all skill levels together for a  morning of networking and relaxing play. The redesigned Mountain Course opened in July 2006. Back in 1959, Jack Nicklaus won his first national title and first major championship, the US Amateur Championship, on the links at the Broadmoor. Some 47 years later, his company, Nicklaus Design, brought the legacy full circle with a redesign of this highly regarded golf venue. The wonderfully scenic course gives the appearance of being in place since the property's initial development in 1918. The renovated course plays to a maximum of 7,700 yards, par 72, and features wide, forgiving fairways and large greens with sweeping views. The tournament will be held in scramble format and open to all CIO 100 conference participants. AT&T will be awarding six BlackBerrys to the winning foursome, longest drive and closest to the pin.     
  Click here for the CIO 100 Golf Agenda.
  Hosted by CIO and Underwritten by AT&T  

• 9:15AM-12:00PMThe Garden Of The Gods Tour
• Ride along with fellow CIOs, magazine editors and CIO Executive Council members and staff for this guided tour through The Garden of the Gods Park, a registered National Natural Landmark in Colorado Springs. This naturalist-led bus tour explores the region's wildflowers, wildlife, gold-seeker history and other Colorado-themed topics www.gardenofgods.com 

• 3:00PM-5:00PMCIO Executive Roundtables
• The role of today's CIO continues to expand into business strategy, IT cost management and innovative initiatives that impact the entire organization. Join a select group of your executive colleagues at one of our CIO Executive Roundtable discussions, which feature informative, open exchanges of ideas and expertise. These business-focused educational gatherings are objectively moderated by our editorial content specialists in three topic areas: adaptive networks, enterprise IT resource management and business service management.
  
  Seating for each roundtable discussion is limited and available only to registered attendees at  the CIO 100 Symposium. If you are interested in attending and contributing to one of the topics described below, please contact executiveprograms@cxo.com or call our customer service line at 800-355-0246.
  
  Strategic Imperatives in Managing a Hybrid Environment of Hosted and Non-Hosted Enterprise IT Resources
  Microsoft
  Moderator: Lane Cooper
  Contributing Content Partner
  
  CIOs around the globe are making big bets in hosted application solutions, and interest in Software as a Service (SaaS) is continuing to grow even with its share of challenges as well as opportunities. One of the key issues CIOs must address is how to manage a hybrid environment of hosted and non-hosted enterprise IT resources. Beyond the usual performance and security concerns, there are also issues with the proper skill sets, management structures and financial resources to manage this complex environment.  This discussion will take a big-picture look at how to manage a hybrid environment, with an emphasis on identifying and sharing emerging best practices.
   
  Global Collaboration and the New Network Imperative
  HP Procurve
  Moderator: Lou Bertin
  Contributing Content Partner
  
  Now that global collaboration is a commercial imperative both inside and outside enterprise firewalls, corporations are demanding secure, open and accessible networks that work well across organizational barriers. Networks must be adaptive in function and design in order to overcome the barriers to such collaboration, which is the focus of this session. Participants will explore the business value of adaptive networks, and walk away with a clear understanding of what the enterprise has to gain in improved efficiency and increased agility.
  
  Delivering IT at Customer Speed
  BMC
  Moderator: Bob Melk
  Publisher
  CIO magazine
  
  Meeting and fulfilling customer demand in a global business environment calls for an enterprise aligned precisely to accomplish those goals. Some visionary organizations are employing Business Service Management (BSM) as an effective approach to blending IT management projects with business operations. In this roundtable discussion, participants will talk about the operational imperatives and IT best practices that a BSM environment can provide.
  

• 5:30PM-6:30PMCIO 100 Symposium's 10th Anniversary Celebration Reception

• Raise a glass with us as we toast the 10th anniversary of the CIO 100 Symposium.  Also, connect with colleagues from this mornings golf tournament and find out who fared the best.

• 6:30PM-8:30PMCSC Game Night
• Attention game fans! Competition is fierce - come see how CSC can help accelerate your game plan! CSC welcomes all CIO 100 attendees to get "your game on" in a specially designed CSC Game Lounge. Enjoy the ultimate experience with gourmet pub food prepared by the Broadmoor's five-star chef, Siegfried "Sigi" Eisenberger. CSC knows it's all about competitive advantage, so try honing your skills and have some fun playing all-time favorites such as pool, air hockey, foosball, and ping-pong. Pick up your VIP access pass at the CIO 100 Welcome Reception and let CSC show you how the game is won!
  sponsored by CSC  
  

• 6:45PM-9:00PMNetworking And Discussion Dinner: Executive Minorities In IT
• Join your CIO peers for an intimate networking and planning meeting for encouraging diversity in the pipeline of executive IT talent. Hosted by the CIO Executive Council and Robert Scott, conference speaker and former Procter & Gamble IT executive. Participants will discuss outreach and development strategies to promote greater diversity in IT leadership.
  NOTE: Because seats are limited, the meeting is open only to IT practitioner executives; to attend you must RSVP to and receive confirmation from Ellen Friedman at efriedman@cio.com
  
  

• 6:45PM-9:30PMNetworking And Discussion Dinner: Women Executives In IT
• Join your women peers for our 8th networking meeting hosted by the Executive Women in IT group of the CIO Executive Council. Open to women IT function managers and executives only in user (non-vendor, non-consultant) organizations.
  
  You must be prequalified to attend the dinner and register separately for this meeting. RSVP to efriedman@cio.com
  
  

• 7:00AM-8:00AMNetworking Breakfast

• 7:00AM-6:00PMRegistration

• 8:00AM-8:15AMWelcome And Opening Remarks
• Moderator:  Maryfran Johnson
• Editorial Director, Executive Programs
• CIO Executive Programs

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• 8:15AM-9:15AMOpening Keynote: Driving IT Value Through Artful Leadership
• Speaker:  LaVerne Council
• Corporate Vice President & CIO
• Johnson & Johnson

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• One of the major tenets of executive leadership at Johnson & Johnson is an ability to change the game while guiding people toward greater innovation – even in volatile economic times when resistance to change may run high. CIO LaVerne Council arrived at the $61 billion diversified healthcare giant in 2006, with a deep business background in supply chain and global operations, to head up an organization with 250 operating companies and more than 4,000 information  management employees. In this compelling opening keynote, LaVerne will detail her commitments and deliverables to J&J's senior management team. She'll also delve into the strategies that have worked (or haven't) in her unique approach to driving value, encouraging innovation and making change more palatable as the role of the CIO and the IT staff continues to evolve.

• 9:15AM-10:00AMCIO Magazine Core Conversation
  Zero To 60: Transformation In A Fast Moving World
• Speaker:  Pat Lawicki
• Senior Vice President & CIO
• Pacific Gas and Electric Company

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• Speaker:  Peter Darbee
• Chairman of the Board, CEO & President
• Pacific Gas and Electric Company

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• Moderator:  Abbie Lundberg
• Editor in Chief
• CIO magazine

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• In this on-stage interview with CIO's Editor in Chief Abbie Lundberg, CIO Pat Lawicki of Pacific Gas & Electric and Chairman of the Board & CEO Peter Darbee will detail how this major public utility leveraged new IT resources and processes -- along with a total culture rebuild -- to implement a dramatic business turnaround. This dynamic C-level exchange will delve into the way lessons learned in one company's high-speed transformation can be translated for other enterprises looking to survive – and thrive – during volatile economic times. 

• 10:05AM-10:35AMBreakout Sessions
• Sponsored sessions and case studies focused on the latest technologies and their impact on innovation, service delivery and business success within the enterprise.
  
  Live-Action Case Study: One IT department's Journey toward Business Service Management
  Speaker: Mahendra Durai
  CTO
  BMC Software
   
  Join Mahendra Durai, CTO of BMC Software, as he shows you how Business Service Management (BSM) rolls out in a real implementation. This session will take a candid look at the three-year journey of BMC's IT department, offering session participants a great opportunity to hear details about the process, the benefits and the challenges overcome.
  
  The 21st Century CIO: Leading IT Transformation in a Quantum Change Environment
  Speaker: Vineet Kapur
  Principal Consultant
  Cognizant
   
  Today's global economy requires CIOs to adapt and deliver against ever-changing strategic requirements driven by regulatory pressures, M&A activities and technology-enabled business opportunities. To keep pace, CIOs must transform the IT organization from its traditional role as technology supplier to enabler of strategic value. This means spearheading the structural and cultural changes required to anticipate and support business change across the enterprise. Vineet Kapur will lay out a two-phase approach for bringing the strategically-valued IT organization to life. He will discuss:
   
  *  Global strategic imperatives that require new IT organizational structure and culture;
  *  Leadership attributes and business strategies that enable IT transformation;
  *  A CIO case study from a leading consumer goods manufacturer on how to become a strategic contributor within the corporation.
  
  
  Looking Ahead: Investment Challenges and Priorities for CIOs
  Speaker: Mark Ferrer
  Vice President & General Manager
  HP Software Americas
  
  CIOs face an endless array of challenges: business challenges, technological challenges, staffing challenges, funding challenges, challenges in their relationships with the rest of the C-level executives. Join us for a participatory question-and-answer driven dialog in which we'll discuss topics relevant to today's CIO. including the greatest challenges facing you and your team, where you plan to invest in technology over next 9-12 months, business outcomes your organization is expected to support,  what you need and expect from business partners to accomplish your goals and how you are using innovation in both the short term and over the long haul to drive business leadership.
   

• 10:40AM-11:10AMRefreshment Break

• 11:15AM-11:45AMBreakout Session
• Sponsored sessions and case studies focused on the latest technologies and their impact on innovation, service delivery and business success within the enterprise.
  
  CIOs as Masters of Change: Transforming IT Organizations and Driving Transformation Across Enterprises
  Speaker: Janice Fischer
  World Wide Vice President for IT Optimization
  IBM
  
  Catalyst for change. Expert on what's possible. Guru of risk management. These are some of the many roles CIOs will play in the Enterprise of the Future, a vision outlined in the 2008 IBM Global CEO Study.
  
  The study results foretell an Enterprise of the Future characterized by accelerating, wide-ranging and uncertain change. The CEOs who participated in the study are embracing this change. They are setting a new enterprise agenda centered around change that encompasses innovation, global integration, evolving business models and a new focus on corporate social responsibility.
  
  This session will examine what this new CEO agenda means to CIOs.  It will challenge CIOs to become leaders and masters of change by enabling flexible, automated IT infrastructures that can dynamically respond to change, as well as, drive change across the enterprise.  It also lays down an imperative for CIOs to be innovative in their product differentiation, integrated across the globe, disruptive in their business models and genuine in their concern for society.
  
  How Business Intelligence and Performance Management Deliver Competitive Advantage: The Culture of the Performance Model
  Speaker: Joey Fitts
  Business Development Manager
  Microsoft Corp.
  
  Determining how to do more with less, prioritizing resources and initiatives, and adapting to changing business environments is more critical than ever. In this session, Joey Fitts will discuss the Culture of Performance model, outlined in his recent best-selling book “Drive Business Performance.” Using first-hand examples from Fortune 500 companies, he'll describe how they're winning by building accountability, intelligence and informed decision-making into their organizational DNA.  You will learn:
  *  How leading companies are attaining competitive advantage with Business Intelligence and performance management
  *  How to diagnose your organization's performance management capabilities
  *  The three capabilities you'll need to drive business performance.
  *  The six stages of performance management, and where your company fits in.
  
  Phasing in Project Portfolio Management Tools: A Case Study Approach
  Speaker: Shawn Johnson
  Assistant Director, Project Portfolio
  Principal Financial Group
  
  courtesy of Primavera
  
  Implementing a Project Portfolio Management (PPM) toolset and process across the enterprise can be an enormous undertaking, but the goal of returning value to your company ultimately makes the journey worthwhile. In this expert session, learn how the Principal Financial Group applied its own phased rollout approach to maximize business value by reaching the correct audiences at the correct time. Join us to:
  
  *  Discuss real-world implementation examples based on maturity and business needs.
  *  Understand common roles and responsibilities for implementation and on-going support.
  *  Expand your expertise in the tools used  foster relationships, confirm scope and benchmark current and future states. 
  
  Why Adaptive Networks are Good Business
  Speaker: Ignacio Cantu
  Director of Marketing, Americas
  HP ProCurve Networking
  
  In today's economy, global collaboration – from inside and outside enterprise firewalls – has become a commercial and competitive imperative. Seamless global collaboration is possible only with next-generation adaptive networks that balance rock-solid security with easy accessibility by authorized users; are simple to deploy, manage and use; boost productivity as well as operational efficiency; and can respond quickly and appropriately to ever-changing business goals, revenue opportunities and competitive pressures. This session will: 
  
  *  Describe the qualities of adaptive networks
  *  Suggest ways to implement them (either from scratch or by modifying existing network infrastructures)
  *  Illustrate how adaptive networks can deliver measurable competitive and operational benefits
  
  

• 11:50AM-12:20PMUnderwriter Conversation: Next Generation Communications
• Speaker:  Thaddeus Arroyo
• CIO
• AT&T Services, Inc.

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• Moderator:  Gary Beach
• Publisher, Emeritus
• CIO magazine

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• AT&T has long fostered a culture of innovation, resulting in numerous technological advances throughout the company's history.  Today, AT&T's IT organization is a driving force for greater value and efficiency for the business, its customers and its partners. In this wide-ranging interview between CIO magazine's Publisher Emeritus and AT&T's CIO, the conversation will center on how the company innovates with business processes, market offerings and business models, and why IT professionals are so vital to AT&T's vision of connecting people with their world. Sponsored by AT&T 

• 12:25PM-1:30PMLunch With Discussion Topics

• Join your fellow CIOs and industry experts for table discussions that feature frank conversation, technology updates and team problem-solving on a range of IT and business leadership topics.
  
  Turning to Telepresence for Global Business Collaboration
  Facilitator: Dale McHenry
  Vice President, Enterprise Data Networks
  AT&T
  
  A fully immersive audio and visual environment can transform not only boardroom meetings and corporate training experiences, but overall business initiatives and processes, as well. A comprehensive managed solution for telepresence – one that includes a turn-key service package; end-to-end application assessment, design and installation; multiple equipment options and dedicated global connectivity -- can make all the difference as companies face restricted travel, budget cuts and the need to make fast decisions, "face to face."The use of these technologies  can greatly speed up decision making while simultaneously trimming  costs.
  
  AT&T's new Telepresence Solution is a global business-to-business collaboration service that combines the coverage of AT&T's global VPN network with the functionality of Cisco's telepresence hardware and software.  In this session, learn how your company can turn to telepresence to:
  
  *  Accelerate time to market for new products and updates
  *  Enhance collaboration with suppliers, partners and employees
  *  Facilitate the exchange of ideas and foster innovation
  *  Eliminate the time, expense and inefficiency of travel

  Fixed Mobile Convergence in Higher Education
  Facilitator: Chris Hill
  Vice President, Sales, EBS, GEM
  AT&T
  
  As mobile devices become increasingly powerful and networks focus more on distributed services, electronic communications will take monumental leaps over the next few years. The goal is moving toward providing unified services anytime, anywhere. That is both the premise and promise of unified communications.
  
  Higher education institutions are uniquely positioned to be early adopters of this new class of electronic communications. The mobile nature of academic professionals makes them well-suited as a group to begin using integrated cellular and WiFi devices as "unified clients" in the evolving architecture of integrated landline and wireless communications.  
  
  The evolving unified communications architecture will help those involved in higher education manage all their communication activities from a single device, including:
  *  Seamless call management and services between landline and cellular services.
  *  Cellular and WiFi device (SIP) bidirectional call handoffs.
  *  Greater on-campus call capability by leveraging WiFi enabled campuses.
  *  Greater Multi-Media services delivery by way of IP and IMS integrated networks.
  
  The promise is connecting academic professionals in higher education to any form of electronic communication with any device at any time and from anywhere.
  
  Enabling Business Efficiency through Mobility
  Facilitator: Michael Stice
  Vice President, Mobility Premier Client Group
  AT&T
  
  Facilitator: Bill Kramer
  Vice President, Systems Architecture and Engineering
  AT&T
   
  Mobility in the workplace is a core driver in how businesses receive and deliver information. Expectations are that the technology is going to continue accelerating the steep growth of mobility across all industries. It's not just about the technology itself, though.  Is your organization ready? Do you have the solution in place for this and the next wave of streamlined communication?
   
  In this session, you'll learn how wirelessly enabling key business processes can deliver greater efficiency and streamline your workforce's day- to-day communication:
  *  Drive measurable value by bridging the gap between employees.
  *  Provide real-time access to corporate data, web, intranet and office e-mail.
  *  Enhance employee connections to products, assets and customers.
  *  Create a more direct connection between your workforce and your customers.
  
  Green IT – Share Your Ideas
  Facilitator: David Moschella
  Global Research Director
  CSC Leading Edge Forum
  
  There is much more to do with respect to Green IT than building more energy efficient data centers and using power-conscious desktop computers. Come share your experiences about your organization's Green IT efforts, and how you're helping your firm become more energy and environmentally conscious. To jump start the discussion, David will share his observations on how businesses are being challenged to rethink Green IT initiatives.
  
  Is Your Business Intelligence Keeping Secrets From You?
  How CIOs Can Get More Truth -- and ROI -- from BI.
  Facilitator: Steven DeLoye
  Business Intelligence Manager
  HP Software
   
  CIOs understand that Business Intelligence -- BI -- isn't about delivering the right information to the right people at the right time. It's about making the right decisions for the right business outcomes.
  
  During this luncheon we'll discuss:
  *  The one best practice every CIO should know about and why reinventing BI is a smart way to align IT with business results.
  *  How to transform traditional static reports into dynamic, actionable decisions.
  *  Why sharing data with everyone in the company can boost ROI and help IT take the lead on business innovation. *   That's what you really get from rethinking your approach to BI.
   
  Driving Innovation during Times of Change and Complexity.
  Facilitator: Todd Campbell
  Regional Sales Director
  HP Software
  
  Facilitator:  Sid Gunasekera
  Vice President US Strategic Accounts
  HP Software
  
  Your leadership role as a CIO is more difficult than ever. There are more demands on your time and the expectations for higher business outcomes are more challenging than ever. So how does innovation fit in? Can you maintain levels of innovation while keeping operations, staffing and resources in tact? 
  
  During this luncheon we'll discuss:
  *  What are the greatest challenges in your organization?
  *  Where are you investing the most (operations, innovation or both?) over the next six to nine months?
  *  How do you innovate during complex times of change?
  *  What are the top business outcomes your IT organization is expected to support? Are there innovative means to accomplish this?
  
  
  
  
  
  

• 1:30PM-2:30PMInnovation's X Factor: Exploiting The New Economics Of Experimentation
• Speaker:  Michael Schrage
• Senior Advisor
• MIT Securities Studies Program

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• Moore's Law and Metcalfe's Law transformed the economics of computation and network communication. Enter MIT's Michael Schrage with his own contender for transformative economic change with Schrage's Law on the impact of Web 2.0-enabled collaboration on the enterprise. In this talk, Michael will lay out both theory and practice on how "collective intelligence" infrastructures and "consumerized" applications are forcing CIOs to rethink their interactions with suppliers and customers alike. As one of the world's leading experts on the economics of innovation, he'll share insights gleaned from his corporate workshops to examine how a growing number of innovative organizations are turning their digital networking platforms into global laboratories for rapid prototyping and digital experimentation -- which Michael contends is fast becoming the most cost-effective 'innovation risk management' technique for the enterprise.

• 2:35PM-3:05PMBreakout Sessions
• Sponsored sessions and case studies focused on the latest technologies and their impact on innovation, service delivery and business success within the enterprise.
  
  Amplify Business Value by Delivering IT as a Service
  Speaker: Ellen Barry
  CIO
  Metropolitan Pier and Exposition Authority
  
  sponsored by Citrix
  
  The top businesses consistently meet the challenge of providing excellent IT service to both their internal and external customers. And they do all this while running a tight ship. Now imagine if your ship was a diverse organization that included Chicago's McCormick Place, the Navy Pier and the Hyatt McCormick Place, as well as your own police, fire and power departments. In this session, you'll hear from a CIO whose dynamic customer base expects high-quality IT services, delivered with immediate access, consistency and ease of use.  You'll learn how she implemented an end-to-end visionary approach to:
  
  *  Provide easy-to-support high availability for desktop and remote users
  *  Use latest technologies to deliver value and security
  *  Achieve business objectives and demonstrate a strong ROI
  
  Green IT – Moving Beyond the Two Percent Solution
  
  Speaker: David Moschella
  Global Research Director
  CSC's Leading Edge Forum
  
  Environmental considerations are emerging as the next frontier in operational excellence, and enterprise IT is destined to play an important role. If all of the data centers and personal computers in the world were completely unplugged, energy experts predict total world energy usage would fall by just two percent. Nevertheless, virtually all of today's extensive "Green IT" coverage has focused on the need to build more energy efficient data centers and use more power-conscious desktop computers. 
  
  CSC's Leading Edge Forum has recently conducted research that reveals flawed logic in current Green IT thinking. The Green IT debate has largely missed two significant environmental stories:
  *  There are many environmental problems created by the rapid technological obsolescence implicit in Moore's Law.
  *  IT has the potential to greatly reduce energy usage across the wider global economy.
  
  In this session, David Moschella will present recent CSC research findings concerning the most important opportunities in Green IT. He will also provide models for companies to use as they develop holistic business/IT environmental strategies.
  
  From Theory into Practice: One Hospital's Success with a Balanced Scorecard Initiative
  Speaker: Susan Schade
  CIO
  Brigham and Women's Hospital
  
  sponsored by SAS
  
  Over the past several years, Brigham and Women's Hospital (BWH) has successfully implemented a balanced scorecard, one of the first health care organizations to delve into the benefits of this performance planning and measurement framework. First publicized in the 1990s by management gurus Robert Kaplan and David Norton, the scorecard is essentially a tool to monitor organizational strategy. BWH has been so successful with its approach that the healthcare provider was inducted into the Balanced Scorecard Hall of Fame for Executing Strategy in October, 2006.  Along this journey, BWH  transitioned through three key phases that ultimately proved the value of information: Performance measurement, performance management, and strategic management. Join CIO Sue Schade in this session to:
  
  Understand one organization's approach to Balanced Scorecard initiative including lessons learned:
  *  Hear details on some specific lessons and valuable takeaways
  *  Consider how Balanced Scorecard can be used within a strategic framework to drive performance and improvements
  
  

• 3:10PM-3:40PMRefreshment Break

• 3:45PM-4:30PMSticky Ideas: Taking Great Concepts Through The Execution Stage
• Speaker:  John Sviokla
• Vice Chairman
• Diamond Management & Technology Consultants, Inc.

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• How can executives create value with technology? That question has been the focus of author and educator John Sviokla's research and global consulting work during the past two decades. Too many businesses today take a great idea and run straight toward the implementation finish line, he contends, thus skipping over the experimentation and idea-testing steps vital to lasting success. In this hands-on working session, CIOs will form teams that develop their own strategies for how IT can foster the kind of ideas that ultimately change an organization's position in a marketplace. John will guide the audience through a  five-step approach that moves from original concept to real-world implementation, with a focus on crafting "sticky ideas" that take hold in the organization.
  

• 4:30PM-5:15PMExecute, Assess, Plan: Thermo Fisher Scientific's Counterintuitive Approach To IT Strategy Development
• Speaker:  Ina Kamenz
• Vice President & CIO
• Thermo Fisher Scientific

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• As a world leader in serving science, Thermo Fisher Scientific has grown to a $10 billion life and laboratory sciences  enterprise committed to research, development and innovation. The company has also made more than 100 acquisitions over the years, creating a uniquely complex environment with multiple business processes, technical infrastructures, applications, policies and standards for its 30,000-plus employees to navigate. Incoming CIO Ina Kamenz realized that "quick hit, game-changing initiatives" were what the company needed -- along with basic infrastructure foundations, across-the-board process improvements and a new IT roadmap for the future. Launched in January 2008, the EAP (Execute-Assess-Plan) program is defining IT strategy across 4 major business groups, 12 divisions and more than 60 business units as it aligns with business needs and priorities to support this global organization. In this presentation, Ina will describe why a counterintuitive approach to IT strategy can work and how it delivers genuine value to customers both internally and externally.
  

• 5:15PM-6:15PMCIO Magazine Networking Reception

• 8:00AM-9:00AMNetworking Breakfast

• 9:00AM-9:15AMWelcome And Opening Remarks
• Moderator:  Maryfran Johnson
• Editorial Director, Executive Programs
• CIO Executive Programs

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• 9:15AM-10:15AMMorning Keynote: The Pursuit Of 'Happyness' And Innovation
• Speaker:  Chris Gardner
• CEO; Bestselling Author
• Gardner Rich LLC

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• Call it luck, call it entrepreneurial spirit, call it drive. Whatever it was, it propelled Christopher Gardner's extraordinary rise from poverty and homelessness on the streets of San Francisco to the corridors of financial power and then later on to fame as the author of "The Pursuit of Happyness." This self-made millionaire will share the astonishing story of his determined pursuit of the American dream and how the potent combination of survival skills, an unwavering desire to achieve and an unconventional approach to innovation came together to create his unparalleled success.
  
  

• 10:15AM-11:00AMBook Signing And Networking Break
• Book signing with Chris Gardner,
  author of The Pursuit of Happyness, an inspirational autobiography detailing his journey from homeless single father to a sucessful businessman.
  
  sponsored by

• 11:00AM-11:50AMIT Leadership Case Studies
• Celestica's "LiveShare" E-Collaboration Tool: 19 Weeks to Supply Chain Transformation
  Speaker: Patrick Flynn
  CIO
  Celestica, Inc.
   
  From its vantage point as one of the world's top electronics manufacturing services companies, Toronto-based Celestica, Inc. understands the insatiable, real-time demands of the fast-moving global supply chain that keeps its PC motherboards and networking cards moving along to customers. Last year, the $8B high-tech manufacturer deployed an innovative e-collaboration tool called LiveShare, built on E2open's supply chain management SaaS (Software as a Service) platform, to speed up its procurement process and boost customer responsiveness. In this session, CIO Patrick Flynn will explain how this "game-changing" project was launched within 19 weeks and why the SaaS model has enabled IT to move "from a cost center to a profit center."
  
  Geek Squads to the Customer Rescue: How Best Buy is Changing the Services Game
  Speaker: Robert Willett
  CEO, Best Buy International & CIO
  Best Buy Co., Inc.
  
  Home to the famous Geek Squads of tech-savvy customer service reps, this $40B retailer is the biggest consumer electronics outlet in the country with 1,300 stores throughout the U.S., Canada and now China. Yet Best Buy's award-winning Remote Service Project is unique not for its technology use but for the way it raised the ante on customer service expectations. Developed last year by a cross-functional team IT pros from Best Buy, Accenture and LogMeIn, this expanded capability for remote diagnostics and repair enables Geek Squad members to deliver 24-hour service directly to customers' homes. In this session, CIO Robert Willett with talk about how this outstandingly successful project met its  business goals, cut operating costs and dramatically changed the customer experience.
  
  "Sometimes, Innovation is Simple" -- How Flowserve Corp. Improved IT/Business Collaboration and Communication
  Speaker: Linda Jojo
  CIO
  Flowserve Corp.
  
  One great idea. Some open source tools. An eager group of Gen Y interns. Stirring those three elements together produced a low-risk, high-reward result for Flowserve Corp. and CIO Linda Jojo. "Sometimes," she says, "Innovation is simple."  Last year, Flowserve set out to accelerate the simplification of its IT infrastructure and ERP systems, which had been steadily under way for the previous three years. The program centered on driving business standards and engaging the entire organization -- from the CEO on down to plant managers around the world -- in the process of consolidating applications and infrastructure. As part of the project, Linda's team used video to push content related to IT goals and projects to staff around the globe, also building out a Facebook-like community to boost knowledge transfer among IT workers. In this presentation, she will detail the simple, affordable and ultimately innovative approaches that helped open up Flowserve's communication and collaboration channels.
  
   

• 11:55AM-12:25AMBreakout Sessions

• Sponsored sessions and case studies focused on the latest technology offerings– and how those technologies can impact innovation within your organization.
  
  Moving Toward Unified Communications
  Speaker: S. Dale McHenry
  Vice President, Enterprise Data Networks
  AT&T
  
  As the velocity of business change increases and innovation occurs in real time, companies struggle to keep up. There is a push to go global, to go mobile and to provide spontaneous "always on" communications. Mobile devices and applications continue to play a key role as business reacts to the rapid velocity of changing communication requirements.
  
  Recent developments in three areas are fueling and facilitating how companies manage this wave of technological change:
  *  Telepresence solutions are revolutionizing the manner in which companies do business. Person to person no longer means "in person."
  *  Mobile devices like the iPhone provide spontaneous communication and the opportunity to leverage more software and business applications than ever before.
  *  The dynamic integration of mobile devices and applications, what many call unified communications, is the notion of getting all of these communication choices tied together in one view through any device at any time and in any location.
   
  AT&T's holistic approach toward accelerating business velocity, and its approach toward unified communications, provides increased agility, enhanced performance, stronger security, broader control and faster innovation.
  
  
  Better Business Value through Performance Management
  Speaker: Debbie Karcher
  CIO
  Miami-Dade County Public Schools
  
  sponsored by Cognos
  
  Decision-makers across any organization need to know the plan. They need to weigh options, assess impact and understand outcomes to achieve their goals. They need focused information that provides concrete answers in order to make the best choices.
  
  The Miami-Dade County School Board delivered the right information to decision makers so they could align operations with school district goals. By doing so, they extended the life of legacy systems, while still complying with the data requirements of the federal "No Child Left Behind" program. They also cut costs and improved student achievement and performance.
  
  Miami-Dade County School Board accomplished all this with IT budgets that have remained flat for the past three years. In this session, you'll learn from CIO Debbie Karcher about her district's highly effective use of a performance management solution, and what the school district learned during its implementation.
  
  The Role of SaaS in IT Transformation: Turning Principles into Action at HB Fuller
  Speaker: Steven John
  Global IT Director
  HB Fuller
  
  sponsored by Workday
  
  In this session, you'll hear firsthand from Steven John, Global IT Director of chemical manufacturing leader HB Fuller. He'll share his guiding principles for the future of information technology.  He'll also elaborate on HB Fuller's experience in deploying enterprise-class SaaS solutions and the impact on the future of business technology of on-demand solutions and requirements.  Attendees will learn deeper insights into:
  *  The rapidly evolving role of IT operations within the modern enterprise,
  *  Principles for building IT leadership within your organization,
  *  Effective evaluation criteria for choosing new approaches to technology,
  *  Real world experiences with enterprise-wide deployment of SaaS.
  
  
  
  
  
  

• 12:30PM-1:45PMLunch With Discussion Topics
• sponsored by SAS
  
  Driving Sustainable Performance in a 'Green' Economy
  Facilitator: Gaurav Verma
  Director, Information Management Strategy
  SAS
  
  Strategic organizations around the world today are embracing sustainability as a core management principle. The drive to "go green" is based on concerns about the business effect on – and feelings of  responsibility for-- the environment, the economy and our people. This discussion will focus on sustainability management efforts and the ability to:
  
  *  Model your carbon footprint
  *  Prioritize "green" investments
  *  Adopt industry-leading performance management frameworks
  *  Determine future value of credits or taxes in a regulated carbon economy.
   
  Leveraging Analytics in Critical Business Processes
  Facilitator: Keith Collins
  Senior Vice President & Chief Technology Officer
  SAS
  
  Join Keith Collins for lunch as he shares how well-established organizations can leverage business analytics in their critical business processes. Learn more about how companies can ensure the success of new business initiatives such as sustainability.  This discussion will focus on the evolution of information as an asset in three vectors that work together:
  
  *  Data governance
  *  Analytics
  *  Business process automation
   

• 1:45PM-2:35PMIT Leadership Case Studies
• In these breakout sessions, current and past CIO 100 winners detail their award-winning projects and talk about the source and process of the innovation, decision factors involved, and the benefits and lessons learned.
  
  
  CPS Energy's Magellan Program: Transforming a Workforce with Mobile Technologies
  Speaker:Christopher Barron
  CIO
  CPS Energy
  
  Imagine a world of realtime global connectivity that transforms everyone on your staff into a fully-networked knowledge worker with access to any and all corporate information resources. That was where the Magellan program was aiming to land when it launched in 2006, just as the $2B San Antonio-based energy company became the first company in the U.S. in 30 years to file with the Nuclear Regulatory Commission to construct a new nuclear power facility (in partnership with NRG Energy). Innovative use of mobile technologies has enabled CPS Energy to significantly improve supply chain, operations and asset tracking, ultimately delivering IT services anywhere in the world without the need for a global support staff. In this case study, CIO Christopher Barron will describe how this award-winning project dramatically changed CPS Energy's social dynamic, raised the visibility, reputation (and budget) of IT, and delivered great strategic benefit by speeding up the process through which field and professional staff now respond to customers, partners and regulators. Attendees will experience the Magellan program first-hand as it is demonstrated in a video that captures CPS Energy employees in action.
  
  Creating a Framework and Process for Innovation
  Speaker: Robert Urwiler
  CIO
  Vail Resorts
  
  Everybody craves innovation, yet one of the toughest aspects of innovating is defining it and showing people how to go about it. CIO Robert Urwiler of Vail Resorts has been working with an innovation framework developed within the CIO Executive Council, a peer-advisory service of CIOmagazine. This framework characterizes innovative initiatives by focus, degree of creativity and intention -- enabling CIOs to map their IT portfolio and discover unexpected patterns in their approach to innovation. In this practical discussion of how CIOs can use such a framework to surface, capture, test and implement innovative ideas, Robert will share his own process for driving customer-facing innovation as he walks us through the Council's framework.
  
  The Heart of the Matter (A Sharepoint Portal Story)
  Speaker: Peter Lane
  CIO
  Goodwin Proctor LLP
  
  Each time a lawyer engages with a client and jots down some information, a "matter" is born at Boston-based Goodwin Procter LLP. That matter keeps multiplying into massive reams of information, legal documents, contacts, billing and more --  all stored in various systems. Now multiply that matter by 850 attorneys working with clients from New York to LA and step right into CIO Peter Lane's world at one of the nation's leading law firms. Goodwin's award-winning "Matter Pages" project tackled this tactical problem with a strategic approach to integration tools that leveraged the firm's Sharepoint portal. In this case study session, Peter will detail the deployment and results of the Matter Pages project, which improved client relationships, streamlined back-officer operations and, most importantly, gave the business an additional competitive advantage.
  
  
  
  
  
  

• 2:40PM-3:30PMClosing Keynote Panel
  The New Age Of Innovation: Driving Co-Created Value Through Global Networks
• Moderator:  Maryfran Johnson
• Editorial Director, Executive Programs
• CIO Executive Programs

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• Panelist:  Michael Schrage
• Senior Advisor
• MIT Securities Studies Program

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• Panelist:  M.S. Krishnan
• Professor, Business Information Technology
• Ross School of Business, University of Michigan

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• Panelist:  Robert Scott
• Emeritus Member
• CIO Executive Council

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• Panelist:  Ellen Levy
• Vice President, Corporate Development & Strategy
• LinkedIn Corporation

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• Panelist:  Tony Scott
• CIO
• Microsoft Corporation

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• How will companies in this 21st Century go about "co-creating" value with their customers? When will technology, analytics and supply chain expertise combine in such a way that the sourcing process for goods and services can be done effectively from anywhere in the world? These are among the core questions tackled in "The New Age of Innovation," a compelling new book about innovation and corporate growth from noted business authorities and University of Michigan professors C.K. Prahalad and M.S. Krishnan. In this keynote panel discussion, Prof. Krishnan will be joined on stage by Procter & Gamble's former Vice President of Innovation & Architecture Robert Scott, MIT's Michael Schrage and a senior executive from LinkedIn Corporation to discuss the true potential of global networks in creating new sources of business value.
   
  

• 3:30PM-3:45PMConference Closing Remarks

• 3:45PM-5:30PMFree Time
• Free Time. Relax and enjoy the Broadmoor's dazzling selection of activities and amenities, including three golf courses, seven tennis courts, two swimming pools and a world-class spa and fitness center. Outdoor activities such as fly-fishing, horseback riding, rock climbing and more can be arranged through the guest services staff.

• 5:30PM-6:30PMCelebration Reception

• 6:30PM-8:30PMCIO 100 Awards Dinner And Keynote Address
  Leadership Lessons From Out Of This World: An Astronaut's Call To Inspire The Next Generation
• Speaker:  James Reilly II, Ph.D.
• NASA Astronaut (former) and VP, Research and Development
• PhotoStencil LLC

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• Astronaut Jim Reilly brings his unique background in leadership, honed during a 13-year NASA career as a mission specialist, to bear on the vital question of how to inspire a future generation of scientists, engineers and technologists. How can today's leaders translate their goals to a Millenial Generation that is unimpressed with corporate culture and takes technology advances for granted? An expert in geosciences and veteran of five spacewalks, Jim will also talk about the IT-related challenges of building a network on board the International Space Station, and share his insights on the most critical elements of team-building.
  
  Black Tie Requested

• 8:30PM-10:30PMRocky Mountain Encounter
  Dessert Reception
• sponsored by AT&T
  
  Cheyenne Lodge offers the cozy warmth of a mountain cabin without leaving behind the luxury of the Broadmoor.  We invite you to wrap up the conference in the relaxing, laid-back lifestyle of the Rockies as you try your luck at one of our many entertainment options: Star Party, Cigar Roller Demonstration, Pool Tables, Texas Hold 'Em Tables and Dealers, and more.